How to Integrate Microsoft Sentinel and Freshservice
Sometimes your customers can teach you a thing or two.
There are times even your customers can teach you something. Recently while onboarding Microsoft Sentinel for a customer I ran into one of those times. I had been asked by the customer to integrate Microsoft Sentinel with Freshservice. Fresh service is one of many cloud based ITSM that I have run along my fun career. I personally don’t know much about Freshservice out side of the fact that my customer used it and had a use case where they wanted Sentinel to open a ticket in their system. Just like with all or most of my blogs, I write these in hopes that others can find a solution they are looking for but also, as I get older I forget a lot more than I remember. This way I can search Bing once again in 6 months or a year and find my blog I wrote on this subject.